Diagnostics

Basic information when solving a problem, complaint or questions about products.

Contact us via email or contact form, where you describe your problem in as much detail as possible (or attach photo documentation) so that we can then solve the problem as best and as quickly as possible.

For each product in our e-shop, there is a detailed description of the product, or instructions for cleaning, etc. Further, in the Instruction Manuals section, you will find product information for each product line of our mini collimators. If you did not find the information you were looking for, contact us by email, phone or via the contact form.

The delivery time for individual products may vary - specific information is always available with the given product. If you did not find the information you were looking for, contact us by email, phone or via the contact form.

If you were unable to solve the problem, please contact our support.